+437 9924594 info@hikeheights.com
+437 9924594 info@hikeheights.com

FAQs

Frequently Asked Questions about Hike Heights

FAQs about Hike Heights

why choose Hike Heights?

Hike Heights, your premier choice for extraordinary adventure experiences in Nepal. Nestled in the heart of the Himalayas, we have been orchestrating awe-inspiring adventures for over a decade. Our seasoned team, enriched with a wealth of experience, is dedicated to curating unforgettable journeys that showcase the diverse landscapes and rich cultural tapestry of Nepal.

Why Choose Hike Heights?

  1. Everest Base Camp Specialists: As pioneers in organizing treks to Everest Base Camp, we bring unparalleled expertise to ensure your journey to the iconic base camp is not only exhilarating but also safe and seamless.

  2. Annapurna Circuit Connoisseurs: Explore the Annapurna Circuit with confidence, guided by our experienced team. We navigate the rugged trails, allowing you to immerse yourself in the stunning vistas and vibrant local culture.

  3. Langtang Valley Experts: Traverse the pristine Langtang Valley with Hike Heights. Our experienced guides lead you through this Himalayan gem, renowned for its breathtaking scenery and warm hospitality.

  4. Manaslu Circuit Mastery: Embark on the off-the-beaten-path Manaslu Circuit, guided by our team of experts. Experience the raw beauty of this remote region with the assurance of our seasoned professionals.

  5. Diverse Adventure Portfolio: Beyond trekking, Hike Heights offers a diverse array of adventure activities, including mountaineering, cultural tours, and wildlife experiences, ensuring there’s an adventure for every enthusiast.

  6. Local Insight, Global Service: Benefit from our local insights and global service standards. We combine a deep understanding of Nepal’s hidden treasures with a commitment to delivering world-class adventure experiences.

  7. Safety Assured: Your safety is paramount. Our experienced team is trained to international safety standards, providing you with peace of mind as you embark on your Himalayan adventure.

  8. Tailored Experiences: Whether you seek the thrill of high-altitude trekking or a cultural immersion, we customize each adventure to suit your preferences, ensuring a personalized and unforgettable experience.

  9. Decade-Long Dedication: With over 10 years in the industry, Hike Heights has stood the test of time, earning the trust of adventurers seeking authentic and enriching experiences in the heart of Nepal.

Choose Hike Heights for a journey that goes beyond the ordinary – where each trek is a discovery, and every moment is an opportunity to connect with the soul-stirring beauty of Nepal.

What types of tours does Hike Heights offer?

Hike Heights offers a diverse range of tours, including cultural tours, short hikes, expeditions, trekking, outdoor activities, photography tours, and luxury packages.

How long has Hike Heights been in operation?

Hike Heights has been in operation for over 14 years.

What makes Hike Heights different from other trekking agencies?

Hike Heights prides itself on having a fantastic team of experienced trekking guides, sales, and logistics members who work together like a family. Their dedication and expertise have made Hike Heights one of the leading trekking agencies in Nepal.

What regions of Nepal does Hike Heights organize hikes to?

Hike Heights organizes hikes to various regions of Nepal, allowing travelers to explore the beautiful landscapes, mountains, and rivers in the country.

Can Hike Heights arrange tours to Bhutan and Tibet as well?

Yes, Hike Heights can arrange tours to Bhutan and Tibet in addition to Nepal.

How can I contact Hike Heights?

You can contact Hike Heights 24/7 by phone or email.

Are there any testimonials from previous clients?

Yes, Hike Heights has transparent testimonials from satisfied clients, which serve as proof of their excellent services, honesty, and reliability.

Does Hike Heights offer customized tour packages?

Yes, Hike Heights understands the different preferences and needs of travelers and creates diverse range of packages, including customized options.

What qualifications do the trekking guides have?

The trekking guides at Hike Heights are diligent, disciplined, highly skilled, and have extensive knowledge of the trekking routes and regions.

What can I expect from a cultural tour with Hike Heights?

A cultural tour with Hike Heights will allow you to experience the rich cultural heritage of Nepal, visiting historical sites, temples, and participating in cultural activities.

Can I go on a photography tour with Hike Heights?

Yes, Hike Heights offers photography tours, allowing photographers to capture the stunning landscapes and cultural sights of Nepal.

Are there any age restrictions for the tours organized by Hike Heights?

Hike Heights caters to travelers of all ages and can accommodate different age groups and preferences.

Is it safe to travel with Hike Heights?

Hike Heights prioritizes the safety of their clients and ensures that all necessary precautions are taken during the tours.

Can Hike Heights provide assistance with visa arrangements?

Hike Heights can provide information and guidance regarding visa requirements for Nepal, Bhutan, and Tibet, but obtaining the actual visa will be the traveler’s responsibility.

What are the payment options for booking a tour with Hike Heights?

Hike Heights accepts various payment options, including credit/debit cards, bank transfers, and cash payments.

Is travel insurance included in the tour packages offered by Hike Heights?

Travel insurance is not typically included in the tour packages offered by Hike Heights, but they can provide recommendations and assistance in obtaining appropriate insurance coverage.

Can Hike Heights arrange accommodation during the tours?

Yes, Hike Heights can arrange accommodation based on the preferences and budget of the travelers.

Are there any group discounts available for booking with Hike Heights?

Hike Heights can provide group discounts for larger travel groups. Details can be discussed and negotiated during the booking process.

What is the best time of year to visit Nepal for hiking?

The best time for hiking in Nepal is generally during the spring (March-May) and autumn (September-November) seasons when the weather is pleasant and the visibility is good.

When was Hike Heights founded?

Hike Heights was founded in 2014 and has since refined its services, becoming experts in the travel and tourism industry.

Can I customize my trekking itinerary with Hike Heights?

Yes, Hike Heights offers the flexibility to customize trekking itineraries according to your preferences.

How passionate and experienced is the team at Hike Heights?

The Hike Heights team is full of passion and enthusiasm for travel. Professionally trained experts ensure a personalized and knowledgeable experience.

What is Hike Heights' approach to sustainable tourism?

Hike Heights operates under a model of sustainable tourism, practicing ethical tourism on all trekking routes and working closely with local communities.

What awards and recognition has Hike Heights received?

Hike Heights has been awarded the TripAdvisor Certificate of Excellence each year from 2018 to 2022 and is inducted into the Certificate of Excellence Hall of Fame.

How does Hike Heights prioritize safety during treks?

Your safety is Hike Heights’ top priority. Itineraries allow for acclimatization, guides are qualified experts, and accommodations are clean and hygienic.

How experienced is the team at Hike Heights?

With over ten years of experience in the industry, Hike Heights leads in curating the best Himalayan travel itineraries, ensuring a safe and enjoyable adventure.

What other activities can I enjoy besides trekking with Hike Heights?

Hike Heights offers a variety of tour packages, including jungle safari trips, whitewater rafting, mountain flights, paragliding, bungee jumping, and ultralight flying.

Can I expect personalized itineraries at competitive rates with Hike Heights?

Yes, Hike Heights strives to develop personalized itineraries with your input at competitive rates without compromising on quality.

Is my travel investment safe with Hike Heights?

Yes, Hike Heights is fully authorized by the Government of Nepal, recognized by relevant authorities, ensuring the safety and security of your trekking fees and tour payments.

Are there discounted rates available with Hike Heights?

Yes, Hike Heights offers discounts for families, returning customers, and visitors referred by previous clients. Large groups may also qualify for a free trip for the team leader.

How does Hike Heights ensure individual attention and prompt service?

Hike Heights provides 24-hour service with individual attention. Agents will contact you personally to discuss your travel plans and develop customized itineraries.

Can I trust Hike Heights with my travel experience in Nepal?

Absolutely! Hike Heights has served over 2000 clients from around the world and has earned trust through dedicated service and top-notch itineraries.

Can I book my trip with Hike Heights online?

Yes, you can easily book your trip with Hike Heights online through our secure platform on the website.

Does Hike Heights offer day tours in addition to trekking expeditions?

Yes, Hike Heights offers a range of day tours in addition to trekking expeditions, allowing you to explore various aspects of Nepal.

How does Hike Heights contribute to the local communities it operates in?

Hike Heights works closely with local communities to ensure sustainable development and enhanced livelihoods, contributing to the well-being of the regions it operates in.

What happens in case of emergencies during the trek with Hike Heights?

Hike Heights guides are trained in first aid, and emergency evacuation plans are in place to handle any unforeseen situations during the trek.

How can I get in touch with Hike Heights to start planning my trip?

You can get in touch with Hike Heights by visiting our website or contacting us directly. Our team will be happy to assist you in planning your adventure in Nepal.

Does Hike Heights accept last-minute bookings for trips to Nepal?

Yes, we do accept last-minute bookings for trips to Nepal. You can book a trip just 3 days before the departure date.

Can I postpone my trip with Hike Heights if I am unable to travel on the allocated days?

Yes, you can postpone your trip by sending us a written notice. We offer a free trip postponement due to COVID-19, allowing you to choose safer and more suitable travel dates.

What is Hike Heights' cancellation policy?

If you cancel your trip, the 20% deposit made upon booking will be considered a trip cancellation fee. This policy is applicable after confirming your booking, and the deposit is nonrefundable.

What happens if I have paid more than the trip deposit and need to cancel with Hike Heights?

If you have paid more than the trip deposit, we will deduct the 20% trip deposit, and the remaining balance will be refunded via the original payment method.

Is travel insurance mandatory for trips with Hike Heights?

Yes, it is mandatory to have comprehensive travel insurance covering medical expenses, personal accidents, emergency evacuations, trip cancellations, loss of gears, natural calamities, theft, or damage to baggage and personal effects.

What happens in the case of incomplete tours, treks, or expeditions with Hike Heights?

Hike Heights is not liable for any refunds in case of an incomplete tour, trek, or expedition, regardless of the reason from the customer’s side.

How does Hike Heights handle unforeseen circumstances affecting the trip?

In case of trip cancellation due to unforeseen circumstances like natural disasters or unfavorable climatic conditions, Hike Heights will arrange another trip for you, ensuring your investment is not in vain.

What is Hike Heights' policy regarding flight delays or cancellations?

Flight delays and cancellations are common in remote areas. It is advisable to carry extra money for food and accommodations. Hike Heights is not responsible for additional expenses.

What is Hike Heights' stance on unlawful acts committed by clients during the tour?

If a client commits any unlawful act during the tour and is compelled to leave Nepal, Hike Heights is not liable for any refunds.

Are Hike Heights' terms and conditions applicable if I book through agents or third parties?

Our terms and conditions apply only if you book your trip directly with Hike Heights. If booked through agents or third parties, their terms and conditions will be applicable.

Is Nepal safe to travel after the earthquake?

Yes, Nepal is safe to travel. The government has assured safety, and the earthquake has caused minimal damage, affecting only eight out of 75 districts and a few heritage sites.

How much impact did the earthquake have on Nepal's tourist destinations?

Among 10 national parks, only one is affected, and out of 8 UNESCO World Heritage Sites, only three are damaged. Most trekking routes (33 out of 35) and communication infrastructure remain unaffected.

Is there any risk of epidemics or viral diseases in Nepal?

No, there has been no outbreak of epidemics or viral diseases in Nepal post-earthquake. Communication channels, including telephony and the internet, are working smoothly.

Are there safe accommodations for tourists in Nepal?

Yes, there are plenty of safe hotels and tourist destinations in Nepal. Life has returned to normal, and the country is ready to welcome tourists with safety assurance.

How can I contribute to Nepal's recovery while traveling?

Tourism is a crucial part of Nepal’s economy. Traveling to Nepal is an effective way to contribute to the country’s recovery. Additionally, Hike Heights offers a unique “Volunteer as you trek” package, allowing you to help in both short-term reconstruction and long-term tourism flourishing.

What causes altitude sickness?

Altitude sickness occurs when insufficient oxygen is obtained at high altitudes, often due to rapid ascents by individuals not accustomed to such heights.

At what height can you get altitude sickness?

Altitude sickness can occur at altitudes as low as 2,500m, but symptoms are more common and noticeable at altitudes of 3,500m and above.

What does high altitude do to your body?

Beyond 2,100m, the saturation of oxyhemoglobin in the blood decreases, leading to reduced oxygen levels in the blood.

What are the symptoms of altitude sickness?

Symptoms include difficulty sleeping, fatigue, headache, loss of appetite, nausea, vomiting, rapid pulse, and shortness of breath. Severe symptoms can lead to high altitude pulmonary edema (HAPE) or high altitude cerebral edema (HACE).

Can altitude sickness be fatal?

Yes, but timely descent to lower altitudes can lead to a full recovery within 2 or 3 days.

What is HACE (High Altitude Cerebral Edema)?

HACE is a medical condition where the brain swells due to the physiological effects of high altitude, often appearing in patients with acute mountain sickness and exhibiting symptoms like disorientation, lethargy, and nausea.

Am I at risk of altitude sickness based on fitness or age?

Altitude sickness is not related to general fitness or age. Anyone can be affected, and there is no specific predictor for susceptibility.

How can I avoid altitude sickness?

Proper acclimatization is crucial at 2,500m and above. Ascend gradually, allocate extra time for acclimatization, and follow the built-in acclimatization days in your trek itinerary.

Is there a way to prevent altitude sickness with medications?

Drinking plenty of fluids, avoiding alcohol in the initial days at high altitude, and considering medications like Diamox after consulting a doctor can help prevent altitude sickness.

Am I likely to get altitude sickness on my trek?

Awareness is crucial at elevations above 3,500m. Follow the golden rules: never ascend with symptoms, descend if symptoms persist or worsen, and always trek high and sleep low for acclimatization.