Privacy Policy

Hike Heights Privacy Policy

At Hike Heights, we are committed to safeguarding the privacy and security of our website visitors and customers. This Privacy Policy delineates the types of personal information we collect, how it is utilized, and the choices you have concerning your information. By utilizing our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect:

1. Personal Information:
   • We collect personal details such as your name, email address, phone number, and billing address when voluntarily provided during website use, booking processes, or newsletter subscriptions.
2. Payment Information:
   • For secure payment processing, we gather and process payment information, including credit card details, adhering to applicable laws and industry standards. Please note that we do not store payment information on our servers.
3. Automatically Collected Information:
   • When you visit our website, we automatically collect certain information like your IP address, browser type, device information, and browsing activity. This assists us in analyzing trends, improving our website, and enhancing user experience.
4. Cookies:
   • We use cookies and similar tracking technologies to understand your interactions with our website. Cookies are small text files stored on your device, aiding in recognizing you, customizing your experience, and remembering your preferences. You can control cookies through your browser settings or opt-out of certain tracking technologies.

How We Use Your Information:

1. Provide Services:
   • Your personal information is utilized to process bookings, communicate with you, and deliver requested services, including sending booking confirmations, itineraries, and travel arrangement updates.
2. Personalization:
   • We may use your information to personalize your website experience, tailor recommendations, and display relevant content based on your interests and preferences.
3. Marketing Communications:
   • With your consent, we may send promotional emails or newsletters about our travel services, special offers, and upcoming trips. You can opt-out at any time by following provided instructions.
4. Legal Obligations:
   • Your information may be used and disclosed as required by law or to protect rights, safety, and property, including that of our customers or others.

Information Sharing and Disclosure:

1. Third-Party Service Providers:
   • Personal information may be shared with trusted third-party service providers who assist in website operations, payment processing, data analysis, or service delivery. These providers are contractually obligated to handle information securely.
2. Legal Compliance:
   • Information may be disclosed to comply with laws, regulations, legal processes, or enforceable governmental requests, safeguarding our rights, privacy, safety, or property.
3. Business Transfers:
   • In case of a merger, acquisition, or business sale, customer information may be transferred, with notification provided if a different privacy policy is implemented.

Data Security:

We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure; absolute security cannot be guaranteed.

Your Rights and Choices:

1. Access and Update:
   • You have the right to access, update, or correct your personal information in our records. For assistance, please contact us using the information provided below.
2. Opt-out:
   • You can opt-out of receiving marketing communications by following email instructions or contacting us directly. Note that transactional emails may still be received.

For any inquiries or concerns regarding this Privacy Policy, please contact us at contact@hikeheights.com.